Our Privacy Policy

Last updated: 17 April 2026

KSH Group Pty Ltd (“KSH Group”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, hold, use and disclose your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act.

This policy applies to our website: kshgroup.com.au and all related services.

1. What is Personal Information?

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

2. The Personal Information We Collect

We collect personal information that is reasonably necessary to carry out our business functions as a professional services firm providing accounting, mortgage broking and immigration advisory services.

The types of personal information we may collect via our website include:

  • Full name
  • Email address
  • Telephone number
  • Details contained in your enquiry or message

We do not collect sensitive personal, financial, or identity documentation via our website. Such information may be collected separately through offline engagement processes where required to deliver our services.

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Submit an enquiry through our website
  • Contact us via email
  • Otherwise communicate with us

We may also collect information automatically through your use of our website, including via cookies and analytics tools.

4. Purpose of Collection

We collect, hold, use and disclose personal information for purposes including:

  • Responding to enquiries and communications
  • Providing professional services
  • Managing client relationships
  • Improving our website, services and user experience
  • Complying with legal and regulatory obligations

We will not collect personal information unless it is reasonably necessary for one or more of these functions or activities.

5. Disclosure of Personal Information

We may disclose your personal information to third parties where reasonably necessary, including:

  • External organisations, regulators, or service providers involved in onboarding or delivering our services
  • Professional partners relevant to accounting, mortgage broking, or immigration matters
  • IT service providers and systems that support our operations

We take reasonable steps to ensure that any third parties handling personal information on our behalf do so in a manner consistent with privacy obligations.

6. Overseas Disclosure

Some third-party service providers we use (including analytics and cloud-based systems) may store or process personal information outside Australia.

As a result, your personal information may be transferred to jurisdictions outside Australia, including countries where privacy laws may differ from those in Australia.

By providing your information to us, you acknowledge and consent to this potential overseas disclosure.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance functionality and analyse usage.

We use third-party tools including:

  • Google Analytics
  • Meta Pixel
  • LinkedIn Insight Tag

These tools may collect information such as:

  • IP address
  • Device and browser type
  • Pages visited and time spent
  • Referral sources

This information is generally aggregated and does not directly identify individuals.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of the website.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

Our security measures include:

  • Use of secure servers
  • Encryption of data where appropriate
  • Access controls restricting information to authorised personnel only

Despite these measures, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information only for as long as it is required for the purposes for which it was collected, or to meet legal, regulatory, or professional obligations.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Access to and Correction of Personal Information

You have the right to request access to personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading.

Requests can be made by contacting us at:
[email protected]

We will respond to such requests within a reasonable timeframe.

 

11. Anonymity and Pseudonymity

Where practicable, you may interact with us anonymously or using a pseudonym. However, this may limit our ability to respond to enquiries or provide services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The updated version will be published on our website with the revised effective date.

13. Contact Details

If you have any questions about this Privacy Policy or our handling of personal information, please contact write to [email protected] or visit us at 36/328 Victoria Park, Western Australia 6100.

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